Frequently Asked Questions

Escoire will deliver products in the United States, United Kingdom, Australia, and most of the European Union.

Addresses which fall outside of delivery area will be refused during the ordering process. Deliveries must be made to a physical street address, either business or residential. We are unable to process any order for which a post office box, parcel locker or similar delivery address is provided.

United States

Orders ship from our United States distribution centers. Provided that your order reaches us before 2pm (EST), delivery is usually made the next business day. However, please allow between 1 to 5 business days from the date of your order for some rural and/or remote areas. Overnight delivery is not guaranteed. All orders require a signature on delivery.

United Kingdom

Orders ship from our United Kingdom distribution centers. Provided that your order reaches us before 2pm (EST), delivery is usually made the next business day. However, please allow between 1 to 5 business days from the date of your order for some rural and/or remote areas. Overnight delivery is not guaranteed. All orders require a signature on delivery.

European Union

Orders ship from our United Kingdom distribution centers. Provided that your order reaches us before 2pm (EST), delivery is usually made the second-next business day. However, please allow between 1 to 5 business days from the date of your order for some rural and/or remote areas. Overnight delivery is not guaranteed. All orders require a signature on delivery.

Australia

Orders ship from our United States distribution centers. Provided that your order reaches us before 2pm (EST), delivery is usually made within 3 to 4 business days. However, please allow between 3 to 10 business days from the date of your order for some rural and/or remote areas. Overnight delivery is not guaranteed. All orders require a signature on delivery.

Note: Holiday Season Delivery

Please note that during holiday seasons delivery can take longer than usual. We suggest that orders be placed early to avoid disappointment. We do not provide absolute guarantees of delivery dates, due to unforeseen circumstances beyond our control.

You can track your order using the tracking code in your shipment notification email. The shipment can be tracked on our delivery partner websites.

Fedex

https://www.fedex.com/apps/fedextrack/

UPS

https://www.ups.com/track

DHL

http://www.dhl.com.au/en/express/tracking.html